Create Effective Auto Attendant and Professional Voicemail Greeting for Your Business
Your business telephone is one of the busiest stuff on your office, well, aside from you. With all the incoming and outgoing phone calls, you are your staff usually do not have the time to determine the type of customers calling your office and the type of queries they’re looking for. Your callers vary from the newbie, basically the first time caller, to the loyalist, the one who calls your business telephone line religiously. But no matter what type of caller you’re business telephone is bumping into, it is just right to always treat them with extreme professionalism.
One way to achieve this is by having the effective auto attendant and professional voicemail greeting in your phone lines. It is the first impression that leaves a big impact to your callers. If they are treated very well the very first time they called your office, then most likely, they would never get tired of calling your office. This may lead to a great opportunity for you and your business. Now, when a customer calls your phone number, they are greeted by your auto attendant with a professional voicemail greeting. You could actually make your auto attendant and professional voicemail greeting more effective and useful depending on a business situation. We have categorized some customized professional voicemail greeting that you can use for your business.
The most common type of professional voicemail greeting is the informative. Your auto attendant presents several common business information such as your business hours, address, contact numbers, and a set of voice menu that your callers can choose from. This informative auto attendant is limited to about 5 minutes. That’s actually a lot of time to inform your callers about your business background. However, you should also be careful when preparing your professional voicemail greeting for this. Don’t make it too long that it only sounds boring. Also make sure that you use proper, direct and useful information.
You could also set a different professional voicemail greeting for holidays and promotions. Your auto attendant will welcome your callers with the proper greeting. If you’re new in the business, you would want to make the most out of your public exposure. You can use your professional voicemail greeting to inform your callers about your promos, discounts, and other great deals. This way, you can easily expand your target market to improve your business sales. In addition, it is also a great way of informing your callers on your whereabouts. It may be the holiday season and you can be on a vacation. This will also avoid customers from calling your office every now and then, because they know exactly when you can be reached again.
The auto attendant and professional voicemail greeting go hand in hand. The other one can’t perform effectively without the other. So to ensure that you’re keeping your business communication smoothly manageable, make sure that you both have an auto attendant and professional voicemail greeting in your business.
Another phone service that an auto-attendant goes hand in hand with is the voicemail number. Connecting your business phone to a voicemail service allows your auto-attendant to connect your call to you even if you are out of the office. Most phone service providers usually included these services in a package, just like the RingCentral phone services. These providers would usually offer deals and packages that are customized to your need so you can make sure that pay only for those that you actually need and use.